Submit ›
  • Customers like
      No items
  • Customers don't like
    • Customer service5
    • Business practices3
    • Unhonest tech2

  • Aug 28
  • Service Centers and Customer Services
  • North Providence, Rhode Island
  • 7
  • REVIEW RATING 3/5

You should look into the fact that you are recommending work that does not need to be done. I for one had over $600 OF WORK DONE, and then your computer spits out a recommendation sheet for another $1500 of work which i do not.need. Is the computer or the mechanics driving my vehicle? NO. They bring it in the shop, replace parts and park it out front and then tell you to resd the back page... Read more

Was this review helpful? 0 0

  • Aug 13
  • Service Centers and Customer Services
  • Concord, North Carolina
  • Tires
  • 20
  • REVIEW RATING 4/5

My name is Daniel Mays and I was in one of your store's locations in Concord, NC right beside the Lowes Home Improvement. When I walked in to the store, I had the intention of buying some tires. I was greeted by a young lady who was busy checking in and out customers by herself. I am standing there with about 4 or 5 other customers thinking why doesn't she have any help? After about 5 minutes of... Read more

Was this review helpful? 0 0

  • Aug 11
  • Service Centers and Customer Services
  • Bluffton, South Carolina
  • Ntb Brake Inspection
  • 7
  • REVIEW RATING 4/5

Needed rear brakes/rotor work. Compared prices at several local companies. NTB was offering $100 Rebate which made them cost leader. I proceeded and had them done at NTB. Received $60 Rebate card in mail. Called back and confirmed that it should have been $100. Called back again 2 weeks later and they said it was on review. Called back again 1 month later and still on review. Called back... Read more

Was this review helpful? 0 0

  • Aug 08
  • Service Centers and Customer Services
  • Michelin Pilot Sports Tires
  • 21
  • REVIEW RATING 3/5

I purchased 4 new Michelin Pilot Sports to be installed on brand new wheels in the boxes.I inspected the wheels prior to taking them in to have the tires installed to ensure there was no issues. After the install, the tech brought the car to the front, the back left side wheel had a gouge in it. The tech said he was the only one to touch the wheel and that he couldn't have done it as the... Read more

Was this review helpful? 0 0

  • Aug 01
  • Service Centers and Customer Services
  • Snellville, Georgia
  • National Tire And Battery Wheel Alignment
  • 17
  • REVIEW RATING 3/5

I went to the NTB on scenic highway in Snellville, Ga and after keeping my truck all day they they told me they couldn't do the alignment because my factory 22" wheels are to big but they had done the work on previous trucks with larger wheels. I was informed that the wheel balancing and rotation was done so I paid for that but after I looked they hadn't moved my truck and the mechanic confirmed... Read more

Was this review helpful? 0 0

Featured on Pinterest ›

  • Jul 30
  • Service Centers and Customer Services
  • Fort Worth, Texas
  • Michelin Pilot Sports Tires
  • 93
  • REVIEW RATING 5/5
National Tire And Battery - Review of store #8801
1 of 2

I purchased 4 new Michelin Pilot Sports to be installed on brand new wheels in the boxes. I inspected the wheels prior to taking them in to have the tires installed to ensure there was no issues. After the install, the tech brought the car to the front, the back left side wheel had a gouge in it. The tech said he was the only one to touch the wheel and that he couldn't have done it as the... Read more

Was this review helpful? 0 0

  • Jul 11
  • Service Centers and Customer Services
  • Windsor Mill, Maryland
  • Ntb Steering And Suspension Services
  • 10
  • REVIEW RATING 4/5

NTBS RT 40 catonsville, Md tried to tell me my rear suspension on my 2011 Malibu was gone i was in diar need to replace. Went there to buy new tires only. One my onstar maintenece diagnostics report did not show this.Two just had a 30 point inspection at the dealership 2 days prior did not show. My inspection results only showed i needed new tires. Oh by the way they determined this by looking at... Read more

Was this review helpful? 0 0

  • Jun 24
  • Service Centers and Customer Services
  • Dallas, Texas
  • Car Inspection
  • 30
  • REVIEW RATING 4/5

I brought my car to NTB (8030 president George bush,Dallas, TX, 75252) for alignment , They told me you should pay $125.00 for that.but they didn't tell me how much they charge me for parts , and then , when I went to pick up my car they charged me $900.00 and told me you are not eligible for NTB credit card , because my income was less than $ 15000.00 per year. If somebody be high income ,... Read more

Was this review helpful? 0 0

Went there for a tire rotation and they told me i needed a batery. Took car home and noticed the battery was to small and the terminal was lose.brought it back and they wanted to charge me another 480.00 for a new terminal..of course i said no Add comment

I went in for an oil change on Monday and was told it'd be a 2 hour wait so I scheluded an appointment for 7:30 on Thursday and was told it was "wide open". I arrive at 7:20 and get in to be told that I have an 8:00 appointment. I need to be in Atlanta which is about an hour drive with traffic by 9:00 and I have a car that needs oil. Horrible service everyte I am there Add comment

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to National Tire And Battery. However, many companies do monitor reviews on our site.

 
×
You are reading about National Tire And Battery.
Filing a new complaint about
×