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    • Unhonest tech2
    • Customer service2
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  • May 10
  • Service Centers and Customer Services
  • Forest Hill, Maryland
  • Tires
  • 9
  • REVIEW RATING 4/5

On Thursday I called and they told me they were open until 8pm so I drove all the way up there - like 15 miles, got there around 7 15pm and was told they could not sell me a tire cause the register had been closed out! Really? Why would you close out your register 45 minutes before the store closes? As I sat in parking lot calling my husband who was out of town, I watched another customer go into... Read more

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  • May 08
  • Service Centers and Customer Services
  • Newark, Delaware
  • Tires
  • 3
  • REVIEW RATING 4/5

My husband had called to make a 4 tire appointment for my car. Two days later I go for my appointment and 2 tires were not there at the location that he scheduled for the tire service (2414 Pulaski Hwy, Newark, DE 19702). The manager, Doug, said that there was no way he could help me with price and/or track the tires that were supposed to be on their way. He couldn't even tell me if the 2 tires... Read more

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Had transmission and converter flushed. Replaced pan gasket and trams. Filters. Next day fluid on drive way. The get fixed or I will sue them. Add comment

  • Apr 27
  • Service Centers and Customer Services
  • Cornelius, North Carolina
  • Tires
  • 22
  • REVIEW RATING 4/5

I stopped at the NTB store on Hwy 73 in Huntersville, NC, last week. It was the middle of the afternoon and i was hoping to get in and out quickly. When I arrived, the place was empty and there was a sleepy looking guy at the counter. I asked for a 'base price' on tires -- with no add-ons. The guy gave me a price that, out of convenience, i accepted. When i reviewed the paperwork, i saw two... Read more

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They decided that my brakes were not safe so they would not re lease me to do business elsewhere and still have my vehicle. They threatened yo call the police if we drove off and would gladly call a tow company they know to tow us home. We drove in. Add comment

Did not properly replace valves on new tire resulting in a flat on the highway 24 hours after purchasing tires. Add comment

  • Apr 12
  • Service Centers and Customer Services
  • Joliet, Illinois
  • Tire Rotation
  • 26
  • REVIEW RATING 3/5

Shorewood IL NTB - I Purchased 4 tires in Nov 2014 and as part of the promotion had to purchase lifetime rotation, balance, and a 1 year alignment package. Went in April 2015 to get the tires rotated, balanced and realigned. Picked up the vehicle and noticed the tires were NOT rotated. How do I know they were not rotated? I always color in the first letter of the name of the tire with a pen on... Read more

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Told me I needed front and rear brake pads and rotors. ($705.) Someone else looked at them and IMMEDIATELY saw rear rotors were oxidized, meaning they had not worked for some time. Bled the air out of the lines and that was all it took!!!!!!!! Really?? You're professional techs couldn't see that??? I will never enter your door again!!!! Add comment

  • Mar 08
  • Service Centers and Customer Services
  • Otsego, Minnesota
  • Wheel Alignment
  • 43
  • REVIEW RATING 4/5

I brought my car in for an 89.99 4 wheel alignment to the Rogers,Mn store...upon them bringing my vehicle in they inspected it to find it needed a few new parts to perform alignment..they charged me a 10.99 full vehicle inspection which they only inspected the front and couldnt answer why only the front was checked..i then chose to bring my car to the Elk River,Mn branch to perform the alignment... Read more

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  • Feb 21
  • Service Centers and Customer Services
  • Alabaster, Alabama
  • Tires
  • 50
  • REVIEW RATING 3/5

I have been trading with National Tire & Battery for years when I needed new tires. I had never used their other services but decided to have them line up the front end of my vehicle along with the 4 new tires I planned to purchase. The service manager advised me after a while that the mechanic could not align the front because there were several worn components that had to be replaced. He... Read more

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