National Tire And Battery Complaints and Reviews

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National Tire And Battery
Main address: 22304 Alexandria Virginia
1-800-NEW-TIRE, (888) 867-5658, , customerservice@tirekingdom.com
  • 74 complaints
  • $25.1K claimed losses
  • $339 average
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  • 2 days ago
  • Equipment
  • Talleyville, Delaware
  • Tires
  • 12

I purchased 3 new tires Aug 14th, 2014 because all three had bubbles. I have been to NTB previously and had an ok experience. As I drove off with my news tires, I thought my car didn't feel right, but ignored it thinking I must get used to the new tires. I didn't drive my car all weekend, until Aug 17th, 2014. As went over a speed hump I heard a scrapping sound. The bottom on my car was hitting... Read more

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  • 2 days ago
  • Service Centers and Customer Services
  • Tires
  • 4

We have been using NTB for the last 4 years around january we bought 4 new tires.One day I took my car for a oil change and they had to rotate the tires because that was the deal when we bought the tires one of the tires was flat and I told the guy to put some air I went to work and I left my car at NTB when it was time for me to go home I when to get my car like always I pay first I ask the... Read more

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  • Aug 02
  • Service Centers and Customer Services
  • Tires Work
  • 3

The location in Lombard il is horrible with customer service. I have bought tires from then twice and when you need repair, they lie about appointments and act as if th hey don't want to provide service. My entire Fay has been wasted just trying to get a third Checked, for low tire pressure warning. I will not do business with them again . Next tire our have, I will not buy from non. Don't... Read more

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  • Jul 25
  • Service Centers and Customer Services
  • Countryside, Illinois
  • Yokohama Tires
  • 19

First started in 2012 when I requested four tires with good traction in rain and snow. Recommended Yokohama tires were only a few dollars more than lower grade, so purchased higher priced and installed with 3-year alignment package to get discount. First snow after installation (less than 1/4 inch), on a left turn at 5mph, my tires lost contact with pavement and I couldn't control the car during... Read more

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  • Jul 13
  • Service Centers and Customer Services
  • Richmond, Virginia
  • Alignment
  • 10

I purchase four tires in April 2011 with an alignment totaling $485.00.The manager told me I needed a right arm control on the front-end before I could get the car align, I said ok. I went to my mechanic to have the car fix. I return back to get the car align the machine was broke. I needed the front-end fix so I went to Phil's alignment to have it done. I waiting two months went back didn't... Read more

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  • Jun 09
  • Service Centers and Customer Services
  • Grapevine, Texas
  • Auto Repair Service
  • 31

I went to NTB store (3590 N. Grapevine Mills Blvd) for an oil change and tire rotation yesterday and a terrible incident happened. I feel so lucky today that I am still alive to tell people what had happened. I could have killed myself once I went on 121 highways! I checked in for an oil change and tire rotation, the receptionist checked my mileage and tires. When she comes back she recommended... Read more

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  • Jun 04
  • Service Centers and Customer Services
  • Madison, Wisconsin
  • Ball Joints Replacement
  • 14

On May 2 2012 I had $1,933.00 of work done on my 1999 Chevrolet Blazer I had 135214 Miles on it I needed all 4 ball joints replaced less than 4,000 miles 1 broke so they replaced it free of all charges Now car has 145450 Miles and all 4 was not only just bad but bolts have fallen out making the car dangerous to drive so I took it back and they were willing replace ball joints again but a high... Read more

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  • May 31
  • Service Centers and Customer Services
  • Florida City, Florida
  • Ntb Battery
  • 10

I have been an NTB loyal customer since 1988. I've bought lots of tires and batteries from them. I've always received good service and products (mainly Michelin tires) at reasonable prices. Unfortunately the relationship may be ending. I bought a new battery from NTB in December 2013. Today my car wouldn't start. It was totally dead. No electric power at all. After waiting on the... Read more

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  • May 10
  • Service Centers and Customer Services
  • Houston, Texas
  • Vehicle Alignment
  • 11

I have never met a group of incompetent people, they are always trying to sell you something verses doing the job you brought you vehicle in for. I have tried 2 different shops in Houston, and neither location can get the job done. I bought a 3 year alignment in June 2011 and every time I take it in for an alignment it takes all day, whether you have an appointment or not. Today I dropped my car... Read more

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  • May 09
  • Service Centers and Customer Services
  • 10 Percent Shop Fee
  • 19

Last week I called our local NTB store and asked for prices of their Wheel Alignment Programs. I was told: • 1 year = $125 • 3 year = $175 • 5 year = $224 Today (5/5/2014), I took my brand new 2014 Ford C-MAX in for an alignment and to purchase a 3 year program. I was shocked when my bill totaled $197.99! It seems that the price of the 3 year program was now -- five days later -- $179.99. Plus,... Read more

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