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I had to purchase a tire from NTB because they were the only ones that had the tire that matched the other three after a flat. The young man asked if I wanted to purchase a warranty on the other 3. I did. I was driving and my light can on for low air in one of my...
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#1050499
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do NOT got to National Tire and Battery if you are a female and over the age of 60!! They will try to frighten you into purchasing unnecessary repairs totaling over $1200.00 for an item that they KNOW FULL WELL is being fixed by the dealership (GM) for FREE. I guess...
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1.0
I didn't like
  • Poor customer service - trying to defraud a senior woman
#1033000
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My parents took their Lincoln to NTB in Humble, Tx ON 2/1/17. They charged them $861 for an oil change, 2 tires, serpentine belt, A/C compressor belt, and belt tensioner assembly. When my parents went to pick up their car it was making a horrid loud roaring noise. NTB...
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1.0
I didn't like
  • Customers are not valued or listened to
  • Management sucks
  • Shaun the manager refused responsibility
#1027043
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National Tire And Battery - Conyers GA store...

National Tire And Battery
#1057945
3.0
Details
Consistently the worst customer service in the tire business, period. Have 4 cars to maintain and have tried this location several times over the past 10 years and this store has absolutely the worst customer service and longest wait times in my area. Bad attitude and understaffed every time. Won't go back.
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National Tire And Battery Tire Installation Review

National Tire And Battery
#880140
1.0
Details
Checked in 8:30 AM Sunday 07/10/16 at NTB store Capital Heights, MD to install 4 tires + alignment. It took 6 hours and a quarter to complete the job and check out. This is unacceptable customer service. I would strongly not recommend someone to this store.
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Short Review on July 03, 2016

National Tire And Battery
#876270
1.0
Details
I scheduled an appointment and had been waiting for more than 2,1/2 hours. I watched 5 cars go in and out after being told I would be next when I arrived since I had an appointment. I will never return again.
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National Tire And Battery Customer Care Review

National Tire And Battery
#855897
4.8
Details
I came to NTB 3860 Oxford Station way on Hanes mall Blvd. the lady I spoke to names Lindsay Roberts, a customer associate was very nice and helped me so much.
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If I could give this place less I would...I went there with a hole in the side of my tire on a Friday, they ordered the tire i needed so that it would match the rest. They told me to call on Monday to make sure the tire was delivered and everything was ready to go. I...
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1.0
I liked
  • Leaving
#1011691
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My daughter took her vehicle to NTB Tire in Norcross, Georgia to have her tires rotated and balanced on November 11, 2016. The pregnant person that was upfront was eating and acted like she was being inconvenienced by having to do her job. She did not create an invoice...
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1.0
I didn't like
  • Customer service
  • Business practices
#1005228
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Went to ntb in crestwood il. 132st and Cicero. Had a nail in my tire (obvious in the middle far from side walls) tire was pretty new only 6000 miles on it. Ntb told me that since I used fix-a-flat the tire was unrepairable and that I needed a new tire at a nice $250...
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1.0
#995547
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I Bought two new tires from National Tire and Battery on 287 in Arlington TX and came back a two weeks later and they would not plug a small leak from a nail - it as it was about 1" from the sidewall. Well within the tread and they would not warranty the tire. I went...
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2.0
I didn't like
  • Poor service
  • Business practices
#985808
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Ntb changed new tires. After the tire changed, I had been there 4 times for an issue with the new tire. They dont have a good mechanic who can fix this simple issue. Also they changed a very cheaper brake and charged me for best quality brake. I wll never ever go to...
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1.0
#974910
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Merchants Tire, now NTB, on Millbrook road in Raleigh NC completely ripped me off! I took my car in for breaks and a starter and ended having nails in a tire, or so they said. THREE days later i got it back and the next morning the car wouldn't even start. I took it...
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#924985
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Called for four tires with installation wigh riad hazard, due to construction. Im always getting something in one of my tires. So with installation package and an alignment the ptuce thry gave me was 847.88 before tax. When you drive a 3/4 ton diesel and need load...
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4.9
#919859
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