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I took my Honda SUV into the Fayetteville NTB on 4/17/2018 at 8:15am. The services I need were a power steering pump, a lower ball joint on the passenger side, a universal belt, and front brake pads. I was told that this will be done by the end of the day. I stayed...
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#1239908
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National Tire And Battery - Flat tire not covered under road hazard

They didn’t replace the tire and wanted to give me a lousy $40 credit to buy a new tire for $112. These guys suck!!!
As of Saturday, 24 March 2018, I've been a ten year NTB customer and today just had another great experience. Great products, great service, and sincere courtesy. I had a faulty TPMS and, unbeknownst to me, a bad tire bead. They found both issues and repaired. And they...
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Anonymous
Richard

This is a complaint website ; it is not for apple polishing or free advertising ... most readers here only want to know if NTB sold you defective merchandise, failed to honor ...

#1218042
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National Tire And Battery - Hope the problem was solved everybody was very understanding

If problem occurs again i will be back
#1203010
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I have purchased severals sets of tires on many different cars from the porter,tx location. They are shady i get alignment and new tires. Front tire 10000 mile in are worn only on inside tire. Which is how they align car so when you return. They say o you need new...
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1.0
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#1167336
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National Tire And Battery - NTB does not honor “free flat repair with purchase”

NTB too busy to honor “free flat repair”. I purchased set of Michelin’s $900 + with “free flat repair”- 2 years later I have a flat - Call Deerfield location expecting to be welcomed - not so. Was told they were too busy and would take a couple of days before they could fit me in with an appointment. Really?? Sure didn’t take them that long to take my money....
1.6
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
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Turnaround Time
Value for money
Website
#1139403
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I brought my vehicle, a 2003 Jaguar into our local NTB because of a shake when I was driving. The service technician told me that my car needed to have three of the lateral arms replaced, new tires all around, shocks and struts all around, and an alignment. Total cost:...
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#1117431
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My son and I went to your Clemmons, NC location on Sunday Oct. 8, 2017. We wanted to get a flat tire repaired. We asked to borrow an air tank to pump up the tire and return with the vehicle to have the tire repaired. WE were told that could not be done because of the...
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I didn't like
  • Poor service
#1112437
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National Tire And Battery - Bad experience

Ntb has made too many mistakes.... The mechanics are not truthful.... The managers are telling them to push for sales.... I literally have been lied to many times..... I will not go back
#1108170
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National Tire and Battery: The worst tire buying experience I've had.
I called around town Friday morning September 8th, 2017 to find a set of tires for my 2004 Volkswagen Jetta GLI before heading to the in-laws cabin for the weekend. I scheduled and dropped my car off at National Tire & Battery (store# 874) of St. Cloud on Friday,...
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1.0
I liked
  • Leaving
I didn't like
  • Management
  • Poor service
#1103822
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