National Tire and Battery Phone Numbers and Emails

Toll-Free Number:

  • (888) 867-5658
    Credit Card Inquiries
Send Message

Customer Service:

  • (561) 383-3000
  • (833) 219-8580
  • (800) 741-7261

Sales/ Reservations:

  • (800) 639-8473
    Inside U.S.
  • (561) 383-3100
    Outside the U.S.
  • +3 165 315 8034
    Europe Sales & Support

National Tire and Battery Emails:

Business Customer Service
Fleet & National Accounts
Customer Service
Legal
Media
Opt-out of Marketing Emails
Sales/ Reservations
East Asia/ Asia and Africa Sales & Support, East Asia/ Pacific Sales & Support, Vice President/ International Sales
wholesaleaccounts@tbccorp.com
Wholesale Account Information
tdevries@tbccorp.com
Europe Sales & Support
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Contact Information

National Tire and Battery Website:

National Tire and Battery Help Center:

Corporate Office Address:

National Tire & Battery (NTB)
4280 Professional Center Drive, Suite 400
Palm Beach Gardens, Florida 33410
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00AM-8:00PM (EST)

More contact details

Fax:

(561) 383-3039

National Tire and Battery Customer Service Reviews

1.4 / 5
Bad
Mathias M Aaf
My long and boring drive!!!

Satisfied but now my local store is closed in South County. Now I have to make a half hour drive to West County do not like it. Thank you.!!!

Read full review
Kathleen B Ctt
Very upset customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I had my NIssian serviced there. I gave NTB my business, bought many sets of tires there and then I needed a wheel bearing replaced.

When I got my car back they did not tighten my lug nuts on the tire and my tire was loose. My car had lots of vibration and didn't feel right when I was driving it so I took it to another service shop. It cost me 30 dollars to have my lug nuts tighten.

I called the Store Manager at NTB and Diane was very rude and wouldn't let me speak. I am pregnant and this was very upsetting to me and terrible customer service.

Read full review

Summary of National Tire and Battery Customer Service Calls

710 TOTAL
CALLS
01:10 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call National Tire and Battery?

Staff Question:

  • “Complaint on overall service”
  • “Customer service”
  • “Ntb destroyed a rim and customer service had a fire arm showing me that made me feel uncomfortable”

Payments and Charges Question:

  • “Make payment”
  • “To make a payment”
  • “Payments”

Product/ Service Question:

  • “Warranty on tires”
  • “After replacing my tires my TPS was damaged”
  • “Broken parts on my car”

Cards Question:

  • “Credit card issue”
  • “Credit card”
  • “Credit card is no longer valid”

Employment Question:

  • “Payoff”
  • “Payoff statement urgently needed”
  • “W2”

Account Question:

  • “Discuss account”
  • “Credit account”
  • “I keep coming back and they can't get my tires balanced right”

Request for Information Question:

  • “I purchased set of Cooper Discovery at3s and they're either bad tires and the National Tire and Battery that I've been dealing with is not trying to correct the mistake but I need to speak with someone.”
  • “Complaint about a charge”
  • “Need to talk to cooprate about paycheck”

Refund Question:

  • “Refund”
  • “Want a refund was never told after the toe was adjusted on the 4 wheel total alignment that nothing else would be adjusted and now my car is worse then before and almost caused me to wreck last week! I was told to bring it back in today at 9am”
  • “I have been waiting on my refund check about 1 month!!!!!”

Shipping and Delivery Question:

  • “I didn't get my paycheck”
  • “Can't get the service I paid for in your System”
  • “Can't get the service I paid for”

Return/ Replace Question:

  • “Purchased a faulty tire at one store and another store won't replace it”
  • “I had a tire replaced n it was no charge the first time.last week I I had another tire replaced and I was charged 57$ .He didn't give me a receipt and y this time I had to pay for a tire replacement”
  • “Return”

Activation/ Cancellation Question:

  • “Reactivate a card”
  • “Cancel appointment”

Website/ Application Question:

  • “Would like to lease the site on high 6”

Other Question:

  • “Trying to follow up”
  • “Where's my order”
  • “Acciunt”

About

Related Companies

TBC Corporation, Midas, Tire Kingdom, Big O Tires, Merchants Tire And Auto Service Center

Summary

National Tire and Battery is a company engaged in automotive aftermarket industry. The tire dealer provides a diverse range of tires, tubes, wheels and related services such as tire installation and repair, oil change, automotive and truck general repair, exhaust and emission control services, etc. National Tire and Battery offers a full line of brand name tires such as Michelin, Good Year and many other brands. The company sells the automotive aftermarket products at the lowest prices due to the direct marketing, which allows providing of the tires directly from the manufacturer.

National Tire and Battery has its official website that makes it easier to get new wheels or tires.

National Tire and Battery reviews and complaints

National Tire and Battery is ranked 230 out of 1153 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

VISAMasterCard

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