National Tire and Battery Phone Numbers and Emails

Toll-Free Number:

  • (888) 867-5658
    Credit Card Inquiries

Customer Service:

  • (561) 383-3000
  • (833) 219-8580
  • (800) 741-7261

Sales/ Reservations:

  • (800) 639-8473
    Inside U.S.
  • (561) 383-3100
    Outside the U.S.
  • +3 165 315 8034
    Europe Sales & Support

National Tire and Battery Emails:

Business Customer Service
Fleet & National Accounts
Customer Service
Legal
Media
Opt-out of Marketing Emails
Sales/ Reservations
East Asia/ Asia and Africa Sales & Support, East Asia/ Pacific Sales & Support, Vice President/ International Sales
wholesaleaccounts@tbccorp.com
Wholesale Account Information
tdevries@tbccorp.com
Europe Sales & Support
Claim Your Business
More phone numbers and emails Less phone numbers and emails

National Tire and Battery Contact Information

National Tire and Battery Website:

National Tire and Battery Help Center:

Corporate Office Address:

National Tire & Battery (NTB)
4280 Professional Center Drive, Suite 400
Palm Beach Gardens, Florida 33410
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00AM-8:00PM (EST)

Fax:

(561) 383-3039

National Tire and Battery Rating Based on 156 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of National Tire and Battery Customer Service Calls

617 TOTAL
CALLS
01:10 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call National Tire and Battery Customer Service?

Staff Question:

  • “Service concerns”
  • “Poor customer service at NTB in Charlottesville Virginia”
  • “Complaint on overall service”

Payments and Charges Question:

  • “Payments”
  • “Dispute of charges for oil change”
  • “To make a payment”

Product/ Service Question:

  • “Damaged vehicle, no help from branch manager”
  • “Damage to vehicle”
  • “Claim on damage engine”

Cards Question:

  • “Gift card that I never received”
  • “Card status”
  • “Credit card charge reversal”

Employment Question:

  • “Payoff statement urgently needed”
  • “Payoff”
  • “W2”

Request for Information Question:

  • “Complaint about a charge”
  • “Need to talk to cooprate about paycheck”
  • “Looking for tires in the 18.5 to 19.5 x 44 to 47, preferably in a 15 inch rim size ! Open to options ! Wouuld consider tire and rim packages. Rim must be 5 on 5.5 1/2 ton ford”

Account Question:

  • “Credit account”
  • “I keep coming back and they can't get my tires balanced right”
  • “Want to open a credit account”

Refund Question:

  • “Want a refund was never told after the toe was adjusted on the 4 wheel total alignment that nothing else would be adjusted and now my car is worse then before and almost caused me to wreck last week! I was told to bring it back in today at 9am”
  • “I have been waiting on my refund check about 1 month!!!!!”
  • “Refund”

Shipping and Delivery Question:

  • “Can't get the service I paid for in your System”
  • “Can't get the service I paid for”
  • “Wrong tire size”

Activation/ Cancellation Question:

  • “Reactivate a card”
  • “Cancel appointment”

Return/ Replace Question:

  • “Return”
  • “Battery Replacement”
  • “Not changing my oil..refused refund 3time back to store..8423 Central ave...store manager fefused refund n called police..already paid for oil change..i noticed it was not done..74.99..i just want refund for undid work..Kevin store manager..terribl..”

Website/ Application Question:

  • “Would like to lease the site on high 6”

Other Question:

  • “You blew out the fuse box,the radio,the fuel throttle and the rain sensing windshield and sensor”
  • “Issues with shop”
  • “Complaiint”

About

National Tire and Battery Pros and Cons

Pros: No comment, Leaving, Local, Locations, When scott returned to the store and took over

Cons: Terrible customer service, Poor service, Being treated like i was a problem, No honesty or integrity to do the right thing, Business practices

Related Companies

TBC Corporation, Midas, Tire Kingdom, Big O Tires, Merchants Tire And Auto Service Center

Summary

National Tire and Battery is a company engaged in automotive aftermarket industry. The tire dealer provides a diverse range of tires, tubes, wheels and related services such as tire installation and repair, oil change, automotive and truck general repair, exhaust and emission control services, etc. National Tire and Battery offers a full line of brand name tires such as Michelin, Good Year and many other brands. The company sells the automotive aftermarket products at the lowest prices due to the direct marketing, which allows providing of the tires directly from the manufacturer.

National Tire and Battery has its official website that makes it easier to get new wheels or tires.

National Tire and Battery reviews and complaints

National Tire and Battery is ranked 153 out of 691 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

VISAMasterCard

Compare National Tire and Battery To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discount Tire
764 reviews
2.0
Tires Plus
851 reviews
1.7
Write a review
Do you have something to say about National Tire and Battery? What happened? What can we help you with?
Submit review Don't show this popup