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So NTB - National Tire & Battery I dont ever make reviews of bad service, but this one here is so that the locals can KNOW! I went to the location on Central Avenue on yesterday at 11:20AM!
I had an appointment scheduled for Noon. I decided to arrive early to be sure to be able to complete what is needed and get out. Not only that, but I only went to get two new rear tires on my car. Based on my car when I arrived, the guy pulled all my information up and scheduled me as arrived.
Well well well I sat from 11:20 Am to 4:00pm and NOTHING was done to my car.
They had originally put the wrong size tires on my car, they had placed front tires on my rear tires which are wayyyy smaller for the rim, so not even sure how that happened! With that being said. I got to the counter to check out and determined they had the wrong tires. At this point my appt was from 12-1 and my car wasnt pulled in until 1pm.
I had waited and waited, I said I need rear I will pay the difference in coat can you just have my rear tires replaced correctly well they said okay and my tires came off again. These people put my old tired back on the rim and put them back on my car and then called me to discuss the new back tires price after I had already confirmed new tires. So then after being there until 4, they had my tires and to get the service o had already sat for from 11:20AM, was done wrong nobody apologized or anything!
Then he told me another 2 hr wait for the correct tires to be placed on my car! I just said all that to say SAVE YOURSELF THE HASSLE Service is a major issue here and no way after a 4 hr wait for the wrong tires, you tell me its another 2 hr wait for yall *** up
Dont use this location people, its a sad case and if your not paying attention you will have incorrect products on your car!
User's recommendation: Just stay away.
Preferred solution: Apology.
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