I purchased 4 new Michelin Pilot Sports to be installed on brand new wheels in the boxes.I inspected the wheels prior to taking them in to have the tires installed to ensure there was no issues.
After the install, the tech brought the car to the front, the back left side wheel had a gouge in it. The tech said he was the only one to touch the wheel and that he couldn't have done it as the equipment is not metal. This is plain as day a gouge due to installing a tire.
The tech basically said too bad nothing they can do about it.This is extremely horrible way to treat repeat customers let alone not do anything about it.
Do not use NTB and definitely don't go to Store #8801.
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