Most helpful review

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Verified Reviewer
New Reviewer

DONT GO HERE‼ They put wrong *** on my car

So NTB - National Tire & Battery I dont ever make reviews of bad service, but this one here is so that the locals can KNOW! I went to the location on Central Avenue on yesterday at 11:20AM! I had an appointment scheduled for Noon. I decided to arrive early to be sure...
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ID
#4344414 Review #4344414 is a subjective opinion of poster.
Preferred solution
Apology

Warranty issue

Bought my tires 37 month and change ago with road hazard coverage for $167 extra, lifetime repair, rebalance,and rotation also extra fee. TBC sold the stores and moved out of Atlanta a year later leaving me holding the service bag. During installation they used an...
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ID
#4367840 Review #4367840 is a subjective opinion of poster.
Location
Newnan, Georgia
New Reviewer

Complaint

I make an appointment on feb 02 2023 To get an oil change at 1:00 pm for 92/03/2023 I have 5 cars that I always take there, not anymore due to a poor service not only from the location but from the manager so disrespectful, I call at 5:00 pm my car not ready yet, Talk to him about the bad service and didnt get my oil change manager kick me out and told me hi somewhere else ! Because he said that I was talking ti him with my frustration!

User's recommendation: Definitely no!

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ID
#4343380 Review #4343380 is a subjective opinion of poster.
Location
Dallas, Texas

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New Reviewer

Job not complete

My name is stuart kolhoff I own a 2002 Nissan xterra I had some problems with my axle and I took it to NTB on at 4901 Eldorado Pkwy McKinney TX to have it fixed they charged me on 11-4-22 $1437.83 and said it was fixed 2 months later on 1-1-23 on my way home from work the tire and axle fell off while coming up to a stoplight i had it towed to a local NTB in Wylie TX they had it towed to the McKinney TX NTB and when I went to pick it up they told me they can't fix it I need another differential and axle because they didn't fix it properly I want a full refund so i can get it fixed properly.

User's recommendation: Make sure they have the staff to do the job correctly.

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ID
#4275444 Review #4275444 is a subjective opinion of poster.
Location
Dallas, Texas

Work not be performend as paid fo

DEAR STATE ATTORNEY OFFICE AND CHANEL 7 ON YOUR SIDE I have been a customer of NTB for many years through some ownership. I notice since the pandemic, the quality of work has diminished. Furthermore, I have brought all my tires and long with alignment packages and...
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ID
#4129795 Review #4129795 is a subjective opinion of poster.
Location
Centreville, Virginia

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New Reviewer

Negligent Service Technicians