London M Jxs

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 Verified Reviewer | map-marker Houston, Texas
#5090833 
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Warranty not being honored on my Tires

On 8/31/2023 I took my car in for an oil change and to get a new tire because I had a flat. Being that I didn't have a spare, I had my son come pick up the tire and take it to be repaired so that I could drive it in. However when I tried to get the warranty I was told that it was void cause I got the tire repaired somewhere else. Which is crazy!!! What was I supposed to do?, drive it on a flat? I spend way too much money with you people to not have a warranty that I paid for ,not be honored. Invoice # 00000322 NTB- Houston 11041East FWY Houston Tx, 77029 (2**) **2-6440. The account is under my Husbands name as well as mine London Moffett. He was out of time during this servicing. We are well known at this location and have never had a problem in the past. This situation puts my life in jeopardy by driving on a damaged tire. Please resolve this matter as soon as possible
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Jaime W Qem

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 Verified Buyer |

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 Verified Reviewer | map-marker East Huntingdon, Pennsylvania
#4806840 
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Quoted oil change price vs actual price

1.7
National Tire and Battery - Quoted oil change price vs actual price
National Tire and Battery - Quoted oil change price vs actual price
National Tire and Battery - Quoted oil change price vs actual price
National Tire and Battery - Quoted oil change price vs actual price
I booked my appointment for an oil change after seeing they were offering a $30/any oil service. This was a VALID OFFER until 12/31/23!! I unfortunately was unable to go myself so sent my trusted neighbor. My appt wasn't the right time, none of the add ons I chose were listed and it ended up costing over $90!!! I even VERIFIED TWICE the coupon offer!! Both when I first spoke with someone AND at the end!! I KNEW I should have taken a screenshot. I'm now kicking my own *** for not doing so.
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Loss:
$60
Pros:
  • Location is convenient for me
Cons:
  • Failed to add other requested services when appt was made
  • Was rude when asked why price was triple what quoted
  • Lies about prices

Preferred solution: Price reduction

User's recommendation: Have photo or written proof of the price you're quoted or don't bother going. Unless you like being ripped off!

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Leslie P Ejv

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 Verified Reviewer | map-marker Spartanburg, South Carolina
#4747474 
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Service, vehicle being held hostage

2.4