Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

DONT GO HERE‼ They put wrong *** on my car

1.0
So NTB - National Tire & Battery I dont ever make reviews of bad service, but this one here is so that the locals can KNOW! I went to the location on Central Avenue on yesterday at 11:20AM! I had an appointment scheduled for Noon. I decided to arrive early to be sure...
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4344414 Review #4344414 is a subjective opinion of poster.
Preferred solution
Apology

Warranty issue

Bought my tires 37 month and change ago with road hazard coverage for $167 extra, lifetime repair, rebalance,and rotation also extra fee. TBC sold the stores and moved out of Atlanta a year later leaving me holding the service bag. During installation they used an...
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4367840 Review #4367840 is a subjective opinion of poster.
Location
Newnan, Georgia
New Reviewer

Complaint

I make an appointment on feb 02 2023 To get an oil change at 1:00 pm for 92/03/2023 I have 5 cars that I always take there, not anymore due to a poor service not only from the location but from the manager so disrespectful, I call at 5:00 pm my car not ready yet, Talk to him about the bad service and didnt get my oil change manager kick me out and told me hi somewhere else ! Because he said that I was talking ti him with my frustration!

User's recommendation: Definitely no!

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4343380 Review #4343380 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Job not complete

My name is stuart kolhoff I own a 2002 Nissan xterra I had some problems with my axle and I took it to NTB on at 4901 Eldorado Pkwy McKinney TX to have it fixed they charged me on 11-4-22 $1437.83 and said it was fixed 2 months later on 1-1-23 on my way home from work the tire and axle fell off while coming up to a stoplight i had it towed to a local NTB in Wylie TX they had it towed to the McKinney TX NTB and when I went to pick it up they told me they can't fix it I need another differential and axle because they didn't fix it properly I want a full refund so i can get it fixed properly.

User's recommendation: Make sure they have the staff to do the job correctly.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4275444 Review #4275444 is a subjective opinion of poster.
Location
Dallas, Texas

Work not be performend as paid fo

DEAR STATE ATTORNEY OFFICE AND CHANEL 7 ON YOUR SIDE I have been a customer of NTB for many years through some ownership. I notice since the pandemic, the quality of work has diminished. Furthermore, I have brought all my tires and long with alignment packages and...
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4129795 Review #4129795 is a subjective opinion of poster.
Location
Centreville, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Negligent Service Technicians

1.0