Most helpful review

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Verified Reviewer
New Reviewer

Job not complete

My name is stuart kolhoff I own a 2002 Nissan xterra I had some problems with my axle and I took it to NTB on at 4901 Eldorado Pkwy McKinney TX to have it fixed they charged me on 11-4-22 $1437.83 and said it was fixed 2 months later on 1-1-23 on my way home from work the tire and axle fell off while coming up to a stoplight i had it towed to a local NTB in Wylie TX they had it towed to the McKinney TX NTB and when I went to pick it up they told me they can't fix it I need another differential and axle because they didn't fix it properly I want a full refund so i can get it fixed properly.

User's recommendation: Make sure they have the staff to do the job correctly.

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ID
#4275444 Review #4275444 is a subjective opinion of poster.
Location
Dallas, Texas

Work not be performend as paid fo

DEAR STATE ATTORNEY OFFICE AND CHANEL 7 ON YOUR SIDE I have been a customer of NTB for many years through some ownership. I notice since the pandemic, the quality of work has diminished. Furthermore, I have brought all my tires and long with alignment packages and...
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ID
#4129795 Review #4129795 is a subjective opinion of poster.
Location
Centreville, Virginia

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New Reviewer

Negligent Service Technicians

NTB will never accept accountability if they damage your vehicle. They will use a company named Sedgwick for the sole purpose of denying your claim, their service technician improperly installed an oil filter on my vehicle's engine and my vehicle's engine is damaged and will cost $7,500 to replace. Sedgwick works solely to protect NTB.

User's recommendation: Stay away!!!

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ID
#4097770 Review #4097770 is a subjective opinion of poster.
Cons
  • Horrible company
Loss
$9000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Bought 2 brand new tires the last week of June 2022. Had a blowout yesterday. They said my warranty wouldn’t cover it, I must have hit something. I was just getting off ramp to interstate. Didn’t hit