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Complaint about a charge

5.0
National Tire and Battery - Complaint about a charge
I had an alignment done on my car and I was happy with everything except for a $13.00 charge for shop fees. I am not happy about the charge since there should not have been any fees for a wheel alignment. All costs should have been included in the cost of the alignment. I was not informed of shop fees until I was given the invoice showing amount due. I think I was ripped off at the tune of $13.00.

User's recommendation: Do not charge unnecessary fees that are not required for wheel alignment.

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#3887192 Review #3887192 is a subjective opinion of poster.
Location
Tuckahoe, Virginia
Pros
  • Location and service
Loss
$13
Preferred solution
Full refund

Work not be performend as paid fo

DEAR STATE ATTORNEY OFFICE AND CHANEL 7 ON YOUR SIDE I have been a customer of NTB for many years through some ownership. I notice since the pandemic, the quality of work has diminished. Furthermore, I have brought all my tires and long with alignment packages and...
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#4129795 Review #4129795 is a subjective opinion of poster.
Location
Centreville, Virginia

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Negligent Service Technicians

1.0
NTB will never accept accountability if they damage your vehicle. They will use a company named Sedgwick for the sole purpose of denying your claim, their service technician improperly installed an oil filter on my vehicle's engine and my vehicle's engine is damaged and will cost $7,500 to replace. Sedgwick works solely to protect NTB.

User's recommendation: Stay away!!!

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#4097770 Review #4097770 is a subjective opinion of poster.
Cons
  • Horrible company
Loss
$9000
Preferred solution
Full refund

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Bought 2 brand new tires the last week of June 2022. Had a blowout yesterday. They said my warranty wouldn’t cover it, I must have hit something. I was just getting off ramp to interstate. Didn’t hit