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I went in for a regular oil change with tire rotation. They conned me into changing the brake pads, brake fluid, power steering fluid, fuel system tune up, all for $84 I was told. When I went to pay they charged me almost $800!!!! And I hadn't signed the required work...
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1.0
I didn't like
  • Pushy sales
#879596
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I have recent experience with these crooks. I have honda odyssey 2006. It was bad luck that i took my car to NTB SHOP located at terminal rd newington va for alignment check. Because they are offering so called free alignment check. But instead of checking alignment ...
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1.0
#860269
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AS USUAL AND FROM WHAT IVE FOUND ONLINE THIS IS A VERY POPULAR SCAM RUN BY NTB. THE OFFER WAS SIMPLE, BUY 3 NITTO TIRES AND GET THE 4TH ONE FREE BY WAY OF A VISA GIFT CARD IN THE MAIL. SENT IN MY DOCUMENTATION AND RECEIVED A POSTCARD THAT SAID IS DID NOT QUALIFY....
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1.0
I didn't like
  • Business practices
#817064
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National Tire And Battery Oil Change Review

National Tire And Battery
#758998
Made an appoinment for an oil change by fgoing into the waltham location. For thwe next day. When i got to l The location i was told there was a two hour backup. People who called call. Center that morning were given priority
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National Tire And Battery Auto Service Review

National Tire And Battery
#758234
Took my car to NTB to fix my fan belt going into the water pump and they fixed it but my fan belt is wobbly NTB onEldorado Parkway McKinney Texas
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Tires Review

National Tire And Battery
#754024
1.0
Details
Horrible service not once, but twice. Sold me wrong sized tires for my car...Cooper Tires... Tire rotations are impossible to get done, even when you make an appt. unfriendly staff.
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Customer service
Product or Service Quality
Staff

National Tire And Battery Wheel Alignment Review

National Tire And Battery
#739771
The store at Manassas makes a lot of excuses. They tell you that you don't need an appointment to have something (an alignment) done but when I show up they give me BS excuses about don' t know why you were told that. With no offer of any attempt to he or resolve the issue. Worthless as *** on a male hog!
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The manager had no idea what his employees were doing. He stood there with a dumdum stick hanging out of his mouth the whole time he was talking to me. Had grease all over his face. Wanted to change me for low beam bulbs that were replaced with the incorrect bulbs the...
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I didn't like
  • Do not like it then go somewhere else
#815031
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Take the PT Cruiser and to get the left front wheel bearing and hub replaced because it was making noise and you can feel it when you turn to the left was quoted $230 and they said I needed rear brakes and drums ok $920 but they made me a deal only 800. Picked up the...
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1.6
#805049
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I recently went to NTB a little over a week ago to have a TPMS Sensor replaced. I noticed days later that I have a bubble in that tire which is less than 4 month old. I have been back twice, only for them to do the same thing which was inspect the tire and place the...
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1.4
I didn't like
  • Management
  • Poor customer service
  • Blaming customer
#802250
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Less than two years ago, I took my car in because the brakes were squeaking even when not engaged. I had the calipers, brake pads and rotors replaced on both rear tires. They replaced the brake pads and rotors. When I picked my car back up it still was making the same...
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h.kitchener
h.kitchener

It could very well be the way you drive that is causing this---in other words, roaring up to a stop and jamming on the brakes. Happens all the time. Causes brake pads to wear ...

2.0
I didn't like
  • Parts did not last and short warranties
#801501
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The manager is a great old guy that is a joy to talk to!!! He always has my car ready on time or before. The staff is a great bunch of people. I just don't understand some of the stuff being said. I've been taking my car there for a couple years now. I got so fed up...
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#791132
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Simpsonville office waited awhile before I got some one talk to spoke to rep about my car issues he said it will be half hour before he can look at car I said fine left for over 1hr came back and car was never look at .I ask him why my car wasnt looked at and...
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1.0
I didn't like
  • Business practices
  • Poor customer service
#773401
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What happened to the service at this company? When it was NTW, customer service was always outstanding. I set up an appt for an oil change and tire rotation with the NTB thru their website in Lexington Ky (#8518). Upon arrival the counter person couldn't be more rude...
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3.3
I didn't like
  • Customer service
#769822
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