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On 8/31/2023 I took my car in for an oil change and to get a new tire because I had a flat. Being that I didn't have a spare, I had my son come pick up the tire and take it to be repaired so that I could drive it in.

However when I tried to get the warranty I was told that it was void cause I got the tire repaired somewhere else. Which is crazy!!! What was I supposed to do?, drive it on a flat? I spend way too much money with you people to not have a warranty that I paid for ,not be honored.

Invoice # 00000322 NTB- Houston 11041East FWY Houston Tx, 77029 (2**) **2-6440. The account is under my Husbands name

as well as mine London Moffett. He was out of time during this servicing. We are well known at this location and have never had a problem in the past.

This situation puts my life in jeopardy by driving on a damaged tire. Please resolve this matter as soon as possible

Location: Houston, Texas

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